Passengers traveling on the Vande Bharat Express at Ernakulam Junction have raised growing concerns regarding platform height differences that are reportedly making boarding and deboarding difficult, especially for elderly passengers, children, and people carrying luggage. The issue has drawn attention after multiple commuters complained about the unusually large gap between the train entrance and certain platforms at the station.
According to railway users, the height mismatch creates inconvenience during peak travel hours when passenger movement is heavy. Several travelers have pointed out that the modern semi-high-speed train is designed for platforms with more standardized heights, and older station infrastructure may not always align properly with the train’s entry level.
Railway authorities have acknowledged the concerns and stated that inspections are being conducted to assess the situation. Officials are reportedly evaluating possible infrastructure modifications, including platform adjustments and improved passenger assistance systems, to ensure safer and smoother access to the train.
The Vande Bharat Express has become one of India’s most popular premium train services due to its speed, comfort, and modern facilities. However, infrastructure compatibility at older railway stations remains a challenge in some regions. Passengers have urged the Railways to address the issue quickly before it affects larger passenger volumes during holidays and peak travel seasons.
Experts note that station modernization projects currently underway across the country may help resolve such operational gaps in the future. Meanwhile, railway staff at Ernakulam station have been advised to assist passengers who may face difficulty while boarding or exiting the train.
The matter has also sparked discussions online, with commuters calling for faster upgrades to railway infrastructure in Kerala to match the standards of next-generation train services.
